PRIVACY POLICY

Last updated: October 2, 2026

La Mora Human Hair respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, make a purchase, or communicate with us.

Our online store is powered by Shopify, which provides the e-commerce platform used to offer our products and services.

INFORMATION WE COLLECT

We may collect information necessary to operate our store and process transactions, including:

• Name, email, phone number, billing and shipping addresses.

• Order, transaction, and payment information.

• Account and customer service information.

• Device, browser, IP address, and website usage information.

• Information you voluntarily provide when communicating with us.

Payment information may be processed by Shopify and our authorized payment providers.

HOW WE USE YOUR INFORMATION

We may use your information to:

• Process payments, orders, shipping, returns, and exchanges.

• Provide customer service and communicate about your orders.

• Detect and prevent fraud or unauthorized transactions.

• Improve our website, products, and customer experience.

• Send marketing or promotional communications where permitted by law.

• Comply with applicable legal and regulatory requirements.

SHARING OF INFORMATION

We may share information with trusted service providers when necessary to operate our business, including Shopify, payment processors, shipping and fulfillment providers, technology providers, and marketing services.

We may also disclose information when required by law or necessary to protect our business, customers, or legal rights.

We do not disclose personal information except as described in this policy or as otherwise permitted or required by law.

SHOPIFY AND THIRD-PARTY SERVICES

Our store is hosted by Shopify. Information submitted through our website may be processed by Shopify and other service providers necessary to complete transactions and provide our services.

Third-party services, payment providers, and external websites may maintain their own privacy policies. We encourage customers to review those policies when applicable.

COOKIES

Our website may use cookies and similar technologies to operate the store, remember preferences, analyze website activity, prevent fraud, and improve marketing and customer experience.

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